If timing is important, choose Accelerated Production — 1 business day when that option is available at checkout.

If you need your order by a specific date and are unsure which options to select, please contact us before ordering. We are happy to help.

Most personalized Danique Jewelry orders are made within 1–3 business days.

Production time is the time our team needs to make, personalize, inspect, and prepare your jewelry before it ships. It does not include carrier transit time.

Business days do not include weekends or major holidays.

Some unusually complex or highly customized pieces may have a different production estimate shown on the product page. When a product-specific production time is provided, that estimate applies.

No. Production and shipping are two separate parts of the order timeline.

Production time is the time needed to make and personalize your jewelry.

Shipping time begins after your completed order leaves our studio and is in the carrier’s possession.

When ordering for a specific date, please allow time for both.

Available U.S. shipping methods and estimated transit times are shown at checkout based on your delivery address.

Shipping estimates begin after production is complete.

If your order is time-sensitive, choose the shipping method that best matches your needed arrival date.

Carrier delivery estimates may change due to weather, holidays, high-volume periods, or other circumstances outside Danique Jewelry’s control.

International shipping options are shown at checkout based on the destination and available carrier services.

International transit times vary by destination and may be affected by customs processing.

Customs duties, import taxes, brokerage fees, or other destination-country charges are the responsibility of the recipient unless those charges are specifically collected during checkout.

Customs processing is controlled by the destination country and may add additional delivery time.

When your shipping label is created, you will receive a shipping confirmation email with tracking information when tracking is available.

Tracking may take up to approximately 24 hours to begin showing movement after the label is created.

A label being created does not always mean the carrier has already completed its first scan, so please allow time for the tracking system to update.

If you have special delivery concerns or need signature confirmation, please contact us before ordering.

If your package is delayed, damaged, or marked delivered but missing, please contact us promptly.

We will help review the tracking information and explain the available next steps based on the shipping method and carrier coverage.

If Tracking Shows Delivered

Please first check around the delivery location and with household members, neighbors, or building staff who may have received the package.

If you still cannot locate it, contact us so we can help determine the next steps.

If Your Package Arrives Damaged

Please keep the jewelry and all packaging and contact us with photographs showing the condition in which the order arrived.

Please review your shipping address carefully before placing your order.

If a package is returned to Danique Jewelry because the address was incorrect, incomplete, refused, or otherwise undeliverable, please contact us.

Additional shipping charges may apply before the package is sent again unless the return resulted from an error by Danique Jewelry.

During Christmas, Mother’s Day, Valentine’s Day, and other high-volume periods, production or carrier transit times may change.

When seasonal ordering deadlines are in effect, current cutoff information may be posted on the website.

If you need a gift by a specific date, select the appropriate production and shipping options and contact us before ordering if you are unsure.

Questions about returns, exchanges, repairs, warranty coverage, or an item that was made incorrectly are covered on our Returns & Exchanges page.