Adding Length to Existing Necklace Order
Looking to have your current necklace adjusted to be a bit longer? Not a problem!
Follow these return instructions.
You can find our collection of add-on charms here.
Purchase the ADDITIONAL chain length you need from this listing. For example, if you have a 16 inch necklace and would like 20 inches, please purchase 4 inches of chain. We will hold on completing this online purchase until we receive the original necklace in the mail and make the adjustment.
Orders are made and shipped within 1-3 business days.
1-day RUSH Production and Expedited Shipping options are available for faster delivery!
We DO NOT accept returns on all personalized & engraved items.
If you have any questions, please contact us and we'll be happy to help in any way we can.
Call us at 617.393.1816
Domestic Shipping
Orders ship via USPS:
- First Class (3-7 days)
- Priority (2-3 days, insured)
- Express (1-2 days, insured)
Insurance for First Class is added for orders over $100. Signature confirmation is available upon request.
International Shipping
Only upgraded options are offered:
- USPS First Class (10-25 days, no tracking)
- DHL Express (1-3 days, recommended)
Danique Jewelry is not responsible for customs fees.
Shipping Confirmation
You’ll receive an email with tracking after the label is created. Allow 24 hours for updates.
Lost, Delayed, or Returned Packages
Danique Jewelry is not responsible for lost/damaged packages. If insured, we’ll file a claim for replacement or refund, at the discretion of USPS. For packages marked "delivered" but not received, contact us immediately for a discount code to repurchase. Returned packages due to buyer error require additional shipping charges.
Returns
Personalized items are non-returnable, but contact us at info@daniquejewelry.com for any order issues, and we’ll do our best to assist!
